It was a painful lesson—and a significant loss for us.
Instagram did not officially confirm why the account was deactivated. At the time, we believed it may have happened because the account was accessed on multiple devices at the same time using different VPN services.#1
We understood that this activity may have been considered a violation of Instagram’s terms.
Please follow @igoddesshair_official
From that point forward, our backup account, @igoddesshair_official, became our Instagram page.
We know that some customers were accustomed to contacting us through Instagram, and we sincerely apologize for the inconvenience this caused.